Terms and Conditions

SMS Notification Program Terms

By participating in the Private Security Plus SMS notification program, recipients agree to the following terms:

Purpose of Messages: This program sends automated text message notifications to designated internal team members when a customer support ticket is created through the Private Security Plus automated phone system. Messages may include ticket details such as the ticket number, priority level, issue description, location, and customer callback information.

Message Frequency: Message frequency varies based on incoming ticket volume and is not sent on a fixed schedule.

Message and Data Rates: Message and data rates may apply depending on the recipient's mobile carrier and service plan.

Opt-Out: Recipients may opt out of this notification program at any time by replying STOP to any message.

Support: For questions or assistance regarding this messaging program, reply HELP, email info@privatesecurityplus.com, or call (888) 787-5557.

Changes to Terms: Private Security Plus reserves the right to update these terms at any time. Continued participation in the program after changes are posted constitutes acceptance of the updated terms.

Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.